Monitoring, Automating and Optimizing processes Download
Risks globalization, increasing sector concentration, worldwide economical crisis, population’s aging, a global trend to dissave, strict regulations that intend to promote solvency,… lead insurance companies to improve their tools and processes in order to guarantee their survival in a changing environment.
The Challenge: Flexibility, sustainable growth and trust generation
Analysis of customers’ behaviour and development of global solutions that fit their needs best
Major audit and operations tracking
Back and front office processes integration
Efficient customers, partners and agents management
The Solution: Quiterian Analytics
Analyzes data in depth to improve the activity: KPI’s, loans control, claims management, soon detection of risks and financial frauds, queries, reports and scorecards design,…
Creates customers’ behavioral profiles through Profile in order to offer them personalized solutions (consultancy on personal assets, life insurance and tailor-made policies,…)
Analyzes cancellation rate and puts Data Mining and Predictive Analysis techniques into practice in order to predict customers’ churn and react on time, while increasing their value.
Allows to make customers’ segmentations depending on their profitability, which is measured taking into account the volume of bonus and the volume of indemnities (accidents and disasters) or other parameters (distribution channels,…)
Generates business rules depending on the expected profitability, on how likely can a future policy be cancelled, etc.
Quiterian Analytics’s Benefits
More competitivity when optimizing internal processes and being able to respond to a changing and complex environment.
Resources optimization and systematization of the company’s expertise.
Reorganizing the results account and reducing costs.
Increasing profitability in operations, under strict control and monitoring.
Making the most of the current customers, partners and agents’ portfolio and reducing risks.
Self-service and user empowerment, and IT’s costs and workload reduction.
Analyzing large volumes of data instantly and simply
Identify business opportunities early in advance. Monitor, automate and optimize business processes. Manage all the resources efficiently. Obtain a 360º business view.
